Warranty Policy سياسة الضمان

For hardware purchases, each product purchased directly from our website comes with a 30-Day Limited Warranty from the time of purchase.

In order to be eligible for service under warranty, you must initiate a returns process by contacting us within 30 days of original purchase. The 30-Day Limited Warranty excludes coverage for damage resulting from accidents, abuse, disassembly, customized modification, or user-error. Furthermore, consequential and incidental damages are not covered under this warranty.

All “Dead on Arrivals” (DOA), Damaged, Missing, or Wrong Item claims must be reported back to us within 24 hours from the time of delivery.

Refund Policy
all items are refund able except E-juices, Saltnic Ejuices
returned item box should be sealed as new as received.
USED ITEMS ARE NOT REFUND ABLE.

THINC Pure products are only for use in states where the sale and consumption of such products are legal.

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